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Terms of Service

Welcome to Bushra Home Care Services Inc. (“we,” “our,” or “us”). By accessing or using our website, services, or resources (collectively, the “Services”), you agree to comply with and be bound by these Terms of Service. Please read them carefully.

1. Scope of Services

Bushra Home Care Services Inc. provides home care services, including but not limited to personal support, companionship, and specialized care, as outlined on our website. All services are subject to availability and may vary based on individual care needs and service locations.

2. Use of Website

You agree to use our website for lawful purposes only. You may not:

  • Use the website for fraudulent or illegal activities.
  • Interfere with the website’s operation or security.
  • Copy, reproduce, or redistribute any content from our website without prior written consent.

We reserve the right to restrict access to the website for any misuse.

3. Client Responsibilities

When engaging our services, clients or their authorized representatives are responsible for:

  • Providing accurate and complete information necessary for care delivery.
  • Notifying us of changes in care needs or personal circumstances.
  • Treating our staff with respect and ensuring a safe environment for care.

4. Payment and Fees

  • Fees for our services are outlined in your service agreement. Payment terms will be provided before services begin.
  • Invoices must be paid on time to avoid disruptions in care. Late payments may incur additional fees.

5. Cancellation Policy

  • Clients must provide 24 hours notice for cancellations or rescheduling of services. We understand that emergencies happen; in such cases, please contact us as soon as possible to discuss alternative arrangements.
  • Failure to provide notice may result in cancellation fees as specified in the service agreement.

6. Limitation of Liability

We are committed to providing high-quality care; however:

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
  • Our liability is limited to the amount paid for the services in question.

7. Privacy and Confidentiality

Your personal and health information will be collected, used, and disclosed in accordance with our Privacy Policy. By using our services, you consent to the collection and handling of your information as outlined in the policy.

8. Termination of Services

Either party may terminate services with appropriate notice as outlined in the service agreement. Termination due to non-payment, unsafe environments, or violations of these terms is at our discretion.

9. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services indicates acceptance of the revised terms.

10. Governing Law

These Terms of Service are governed by the laws of Ontario, Canada. Any disputes arising under these terms will be resolved in accordance with Ontario law.

11. Contact Information

If you have questions about these Terms of Service, please contact us:

Bushra Home Care Services Inc.

Email: info@BushraHomeCare.ca

Phone: 1 (800) 959-1606

Address: 201 - 1065 Canadian Place # 1134 Mississauga, ON L4W 0C2 Canada